Vytal

Privacy Policy

Privacy Policy

At Vytal Healthcare, protecting your privacy and safeguarding your personal information are among our highest priorities. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Vytal Healthcare mobile application.

1. Information We Collect

Depending on the features you use, we may collect the following information:

  • Username
  • Email Address
  • Date of Birth (where applicable)
  • Medical records and health-related information entered by you
  • Appointments and healthcare information
  • Uploaded documents such as prescriptions or medical reports
  • Profile images (if uploaded)
  • Push notification tokens
  • Basic device information necessary for application functionality

2. How We Use Your Information

Your information is used to:

  • Provide healthcare management services.
  • Create and manage your account.
  • Store your medical information securely.
  • Send appointment reminders and notifications.
  • Improve application performance.
  • Respond to customer support requests.
  • Maintain the security and integrity of the platform.

3. Data Storage

User account information such as your username and email address is securely stored using cloud-based infrastructure.

Certain health information and application data may also be stored locally on your device to improve performance and provide offline functionality where applicable.

4. Medical Information

Medical information entered into Vytal Healthcare is intended solely to provide healthcare management features for users. We do not sell your medical information to third parties.

5. Camera and File Uploads

If you choose to upload prescriptions, reports, or profile photographs, these files are used only for the intended healthcare functionality within the application.

6. Notifications

Vytal Healthcare uses Firebase Cloud Messaging (FCM) to deliver notifications such as appointment reminders and important updates.

7. Third-Party Services

Our application may use trusted third-party services including:

  • Firebase
  • MongoDB
  • Node.js Backend Services
  • Expo Services
  • Google Play Services

These providers may process limited technical information necessary to provide their services.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no electronic storage or internet transmission can be guaranteed to be completely secure.

9. Your Rights

You may have the right to:

  • Access your personal information.
  • Request corrections.
  • Request deletion of your account where applicable.
  • Withdraw consent where legally permitted.

10. Children's Privacy

Vytal Healthcare is not intended for children under the applicable minimum age without parental or guardian supervision.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at: